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What is your shipping policy?We ship anywhere in the USA*, direct to your mailbox. Orders may take up to 3 business days from the time they are placed to ship. Please allow for up to 5-7business days for your order to arrive after it is shipped. Flat Rate Shipping --- $8.95 Free Shipping on $100 or more orders. *Delivery times can vary outside of the above time frames depending on the postal service. How to track your package: As soon as your package is shipped, we will email you with a tracking number. Please allow one to two days for the tracking number to be activated. If you gave us the wrong address at checkout Email us ASAP at firstname.lastname@example.org and we will do everything we can to update this for you. As soon as you order, we will send you a confirmation email so please check your details carefully. If your order has already been shipped then we can't make any changes to the address or change the course of the parcel. If this does happen, we won't be able to send you another parcel or make a refund.
Do you accept refunds or exchanges?To the extent permitted at law we offer no refunds unless a Product is faulty. If you receive a faulty Product you must advise us via email within 7 days of receiving the product and return the Product in its original packaging to us before we can provide an exchange. We do not offer refunds if a Product is lost once it has been dispatched from our warehouse. Prices advertised are subject to change, and we reserve the right, in our sole discretion, to increase prices or to offer sales and other promotions for certain products and for a limited duration. We do not accept returns or provide refunds for dissatisfaction with the product unless the product is faulty. We are not able to accept faulty products or returns from purchases made outside of our website. Returns should be sent to: Kendra J. Hall Advanced Aesthetics 5755 North Point Pkwy, Suite 19 Alpharetta, GA 30022, USA. No refunds can be processed after 30 days from purchase.
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